We Are Resuming In-Person Appointments June 15, Curbside Service Will Still Be Available

We Are Resuming In-Person Appointments June 15, Curbside Service Will Still Be Available

Posted on June 11, 2021

Dear Friends,

Great news! After a challenging year, we are excited to welcome our clients back for in-person visits starting June 15th.

Safety is our goal.

In an effort to keep everyone - you, your pet, and our staff - safe and healthy, we ask that clients wear a face mask if not vaccinated against COVID-19. We also ask that everyone be aware of social distancing recommendations.

If you prefer, you may still use the curbside service for your appointments. Just let us know what you prefer when scheduling your appointment.

Whether you are curbside or in-person, we will continue the same check-in process when you arrive: please remain in your vehicle and call us at (847) 394-0455. When your veterinarian is ready a receptionist will call and meet you at the front door.


If you are feeling unwell or may have been exposed to someone with COVID-19, please either:
- Arrange for someone else to bring your pet in, or
- If your pet is scheduled for a wellness visit and is not sick, please call us to reschedule your appointment.

We look forward to seeing you again but ask that you to please take these precautions for the safety of our staff, clients, and patients - and for your own well-being.

We cannot wait to see you again! Please call us at (847) 394-0455 with any questions or concerns you may have, whether about your pet or our in-person service.

We Want To Know Your Story

We want your feedback about the care and service we provide. We love to hear success stories about our patients, but learning where we could be doing better is just as important to us. Please tell us! We are available by phone or through the feedback form on this site, and we are always happy to meet with you in person.

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1195 E. Palatine Rd.
Arlington Heights, IL 60004
PHONE (847) 394-0455
FAX (847) 394-5773
Monday - Friday 9:00 am - 7:00 pm
Saturday 9:00 am - 4:00 pm
Sunday 9:00 am - 1:00 pm